FAQ

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General

Motherboard - Can I turn off the on-board power/reset/BCLK+/BCLK- button LED light ?
Yes, please go to BIOS >> Settings >> Advanced >> Power Management Setup >> On board Function LED Control >> set to [ Off ] to turn off all the LED light on motherboard.
Motherboard - I want to turn off CPU Phase led permanently on my motherboard but if I turn off from Control center, after restart the LED will still lit on. How can I disable it permanently?
Please go to BIOS, check the ECO section and set the Motherboard LED control to Off.
Motherboard - Can I wake my system by USB mouse or keyboard from Hibernation(S4) or Shutdown(S5) ?
No, B85M-E33 only support resume by USB device from Sleep(S3). If you want to resume from Hibernation(S4) or Shutdown(S5), please use PS/2 mouse or keyboard.
Motherboard - Can I let other user to enter BIOS setup to allow them to check bios settings but restrict them from changing any bios settings?
Please follow the below steps to create "User Password" Boot → Press "DEL" to enter BIOS → SETTINGS → Security → Create "Administrator Password" → Create "User Password", When user enters the bios setup using "User Password" then he could only check BIOS settings but he is not allow to do any modification.
Motherboard - What does ECO Center button do?
This button is used to automatically reduce power consumption without sacrificing performance. To enable ECO mode, set this button to ON while the system is in power off mode. On the next boot, the system power consumption in idle mode will be less than usual. In addition, the PCI slot will be unavailable. To disable ECO mode, set this button to OFF while the system is in power off mode.
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Driver

Motherboard - Why my USB3.0 device show as "unknown device" in device manager under Windows 64bit?
Please try to reinstall the "Intel USB3.0 driver" found in the below link http://www.msi.com/service/download/driver-18179.html Note: This driver is for Win7 64bit
Motherboard - Is it able to plug-in 2 nVIDIA VGA cards?
Yes, please install the VGA driver to 285.38 or above.
Server - test
test
All-in-One PC - On a computer that is running Windows 7, you use the Chkdsk.exe program to schedule a disk check during the next system startup. However, the disk check does not start correctly.
This problem is more likely to occur on computers that have infrared devices equipped Please refer to the below website and download/install Microsoft hotfix http://support.microsoft.com/kb/975778/en-us
All-in-One PC - Why there is no video on webcam when execute Windows Live Messenger on Windows Vista 32/64 operation system?
It is because the webcam driver default will be TV tuner if you have an optional TV Tuner. Please follow the the steps as below SOP to change it.
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Software

Notebook - Can I use SteelSeries Engine (SSE) to set key macros to control any media players?
If your media player provides global hotkeys for users to control, just set the key macros in SSE according to those hotkeys, but if not, you will probably need some plug-ins for your media players to provide global hotkey functions. Take Windows Media Player (WMP) as an example, it doesn't provide any global hotkeys, so you need to search some plug-ins for WMP on the Internet. Some of them provide many pre-defined global hotkeys for basic operations of WMP. Load the plug-ins and enable it while using WMP, and then you can define the key marcros in SSE according to those global hotkeys to control the WMP , no matter which window you are focusing on. However, if you have SSE 3.0 version or above on your model, you can directly assign some combo keys with media control functions. Please see the attached image for instructions.
Notebook - Why my Windows 8/8.1 or Windows 8/8.1 Pro popups an error that VT-X (Intel Virtualization Technology) is not enabled when I install Intel Hardware Accelerated Execution Manager (Intel HAXM) or other VM software?
Please refer to attached PDF file.
Notebook - How to adjust settings in Nahimic to to reduce Microphone noise?
1. Turn on Nahimic control panel, select “Microphone” item. 2. Set the MIC volume to largest. 3. Disable “Listen to your MIC”.
Notebook - Is there any manual or instruction can guide me through the setup of Instant Play function in Dragon Gaming Center?
Instant Play function allows users to tune the environments and assign P1 shortcut key or Fn+F4 combination key to designate PC game. Each preset can be designated to start a game you assign and apply all configurations you made for the game immediately. (This function is supported by selected products) To know more about how to set it up, please download our SW manual: http://dl.msi.com/download_files/mnu_exe/nb_SWmanual_v3.0.zip Find "Instant Play" and follow the instructions to utilize it.
Notebook - Why can't I enable keyboard backlight by SSE button?
Please download latest SSE Engine from Utility page of MSI NB model download web page accordingly.
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Storage

Notebook - M.2 Solid State Drive (SSD) can’t be detected by system.
MSI suggests user to update latest EC (version 504 or newer) and BIOS (version 109 or newer). Please make sure EC is updated completely before start the upgrade process of BIOS.
Notebook - I would like to upgrade my notebook. What kind of interfaces of storage devices, such as Hard Disk, Solid State Drive and Optical Drive, are in my notebook? For adding SSD, what's the suggest Stripe Size for the RAID volume?
Please find the interface of storage device for all models in the attached file.
Notebook - If using external keyboards, are they supported by SSE (SteelSeries Engine)?
Only those keyboards by SteelSeries are supported by SSE.
Notebook - Some Blu-ray disks can't be read by my MSI notebook's TSST SN-406AB Blu-ray drive.
Some Blu-ray disks might have compatibility problem with the Blu-ray drive. You can try to flash the new firmware of your Blu-ray drive to improve this problem. Download Link: http://download.msi.com/nb_drivers//ap/SN-406AB_TM01.zip
Notebook - SSD only runs in SATA 2 (Gen 2). How can I set SATA 2 (Gen 2) to SATA 3 (Gen 3) speed?
Please update to the latest BIOS Version 10G/50G. You can have the max SSD speed as SATA 3 (Gen 3). Check the link below: http://www.msi.com/product/nb/GX70_3BE.html#download
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BIOS

Motherboard - How can i disable led of clear CMOS button on rear panel?
Please enter into BIOS setup and go to Settings=>Advanced=>Power Management Setup, and switch item "On board Function LED control" to "Off".
Motherboard - Why I change the Power LED from "Blinking" to "Dual Color" but my Power LED color remains the same when I boot my PC ?
The Power LED setting works only for S3 (Sleep) state, Power LED will blink or change to another color depending on the BIOS setting.
Motherboard - Why the device manager got the exclamation mark in USB 3.0 device under XP system?
Please update BIOS to E7693AMS.M20 can solve this case.
Motherboard - There is BIOS item "EuP2013". Will it affect any performance and stability of high end MotherBoard ?
Our latest BIOS has fine tuned the item to ensure stability and performance of X99S SLI PLUS while enabling "EuP2013". Please update BIOS to the latest version "E7885IMS.150".
Motherboard - I want to use M-Flash to update my bios but system cannot detect my USB pen drive?
VIA VL806 USB 3.0 port don't support M-Flash function, please plug your USB pen drive to other USB port