If you encounter any problem in product use, to quickly resolve the problem, we suggest you consult the following steps:
|
|
Screen the problems by self-checking:
|
![]() |
|
|
Seek support from the original store of purchase or distributor of the Product:If you cannot seek any solution for the problem out of the above methods, you may seek support from the original store of purchase or distributor, because the original store of purchase should best know your system configuration and specifications, and can provide you with any necessary resource and service. |
![]() |
|
|
Bring the Product to the service center authorized for maintenanceIf your product has been determined by the MSI engineer or store as problematic or defective in hardware, and may incur the need for replacement of parts, you may bring the Product for repair along with the warranty card, purchase invoice or receipt to the MSI-authorized service center closest to your location for assistance, or entrust the original store of purchase to send the Product for repair on your behalf. However, the customer must properly pack the Product when sending it for repair, to avoid further damage in the course of shipping. |
![]() |
The warranty terms may differ from one region to another, if you would like to verify the warranty term of the product bought, kindly contact and check with original vendor .
![]() |
USAMSI Computer Corp.Address : 901 Canada Court City of Industry, CA 91748TEL : +1-626-913-0828 FAX : +1-626-913-0818 Unite State Zone - IAddress : 901 Canada court, city of Industry , CA 91748TEL : +1-626-913-0828 Unite State Zone - IIAddress : 2001 n.w.84TH avenue, miami florida 33126, U.S.A.TEL : +1-305-591-2229 |
![]() |
MiamiMSI Miami Corp.Address:2001 N.W.84TH AVENUE, Miami FLORIDA 33126, U.S.A.TEL:+1-305-591-2229 FAX:+1-305-591-9929 |
![]() |
MexicoMSI Mexico Corp.Address: Hermosillo #16PB Col. Roma Sur, Mexico 06760, DFTEL:+(52) 55 51195126 |
ArgentinaZNET SOLUCIONES INFORMÁTICAS SRLBuenos Aires:Av. Corrientes 4006 Piso 1 Of. 10Buenos Aires (C1194AAT) Teléfono/Fax: (54) 011 4139 6049 Web: www.z-net.com.ar Chubut:AXIS SRL9 de Julio 453 Trelew (9100) Teléfonos: (54) 02965-428032 / 02965-15417841 Mendoza:COMPUDAT9 de Julio 712 1º Mendoza (5500) Teléfono: (54) 0261 420-3666 Salta:SALNET SADeán Funes 1112 Salta (4400) Teléfono: (54) 0387 401-2060 Santa Fe:GLOBAL SYSTEMSalta 3238 Rosario (2000) Teléfono: (54) 0341 435-1960 |
CaribePETER.KN INC.Casa Central:Port Zante, Building #22nd Floor, #205 P.O. Box 1976 Basseterre, St. Kitts West Indies Tel: (869) 466-3721 |
ColombiaPUNTO DE SERVICIOS S.A.Casa Central:Carrera 40 No 24 A 59Bogotá Teléfonos: (57 1) 5703770 – 5704556 Fax: (57 1) 2187617 Contacto: Erika Sanabria Email: erika.sanabria@puntodeservicios.com Barranquilla:Punto de Servicios Caribe Limitada.Carrera 50 Número 76- 19Centro Comercial del Norte Local 14 Barranquilla Teléfonos: (57 5) 3603116 – 3451096 – 3565356 Contacto: Elizabeth Ariza Email: elizabeth.ariza@puntodeservicios.com Bogotá D.C.:Carrerra 47 Número 91-62Bogotá Teléfonos: (57 1) 5331002 – 2361843 – 2365045 Fax: (57 1) 2187617 Email: servicio.cliente@puntodeservicios.com Bucaramanga:Punto de Servicios CIS LimitadaCalle 36 Numero 17-52Centro Comercial Omnicentro Locales 2-7 Barranquilla Teléfonos: (57 7) 6800988 – 6839801 – 304 4123704 Contacto: Ismael Parada Email: ismael.parada@puntodeservicios.com Cali:Punto de Servicios S.AAvenida 5ª norte No. 23DN - 68Segundo Piso, Local 277. Centro Comercial La Pasarela - Cali Teléfonos: 3965203 Móvil: 320 8007427 Contacto: Ana León Email: ana.leon@puntodeservicios.com Medellín:Punto de Servicios MJ LimitadaCarrera 43a Número 27a sur 86Centro Ejecutivo La Casona Local 201 Teléfonos: (57 4) 4480445 Fax: (57 4 ) 3565556 Contacto: Luz Aida Gutierrez Email: luz.gutierrez@puntodeservicios.com |
Costa RicaMegatech Soluciones S.A.Betania de Montes de Oca,de la rotonda de Betania 200 norte y 25 este, Edificio Casa Betania. Teléfonos: (506) 22259756 Cel (506) 88622950 Email: megatechsolutions@gmail.com |
ChileMUNDOTEC LTDA.Av. 11 de Septiembre 1860, Of. 81Providencia, Santiago Teléfonos: (56 2) 3355543 – 3358085 Contacto: Rodrigo Aguilera, Gerente Técnico Email: raguilera@mundotec.cl |
EcuadorTEKOCSA S.A / DoctorPCCdla. ADACE Calle B Nro. 201 y Calle CuartaGuayaquil, Ecuador Teléfonos: (5934) 2399661 Fax: (5934) 2399661 ext. 670 Email: servicioalcliente@tekocsa.com |
HondurasSycom S.A.10 Avenida y 11 CalleSan Pedro Sula Honduras Teléfono: (504) 5527927 ext. 102 Email: Centroserviciomsi@sycomhn.com |
NicaraguaDATATEXKm 5 Carretera a MasayaCentro Comercial San Francisco ManaguaTeléfono: (505)2278 2121Fax: (505) 2278 7898 Email: ventas@datatex.com.ni Web: www.datatex.com.ni |
PerúCOMPU CARE S.A.Av. República de Panamá 4081 SurquilloLima Teléfono: (51 1) 652 3700 Fax: (51 1) 628 9895 Email: helpdesk@compucareperu.com Web: www.compucareperu.com |
UruguayINTERFASE S.A.Bvar. España 2094 - CP 11200Montevideo Teléfono: (5982) 419 4600 Fax: (5982) 419 3040 Horario: Lunes a Viernes de 9:30 a 18:00 Web: www.interfase.com.uy INTERFASE S.A.Bvar. España 2094 - CP 11200Montevideo Teléfono: (5982) 419 4600 Fax: (5982) 419 3040 Horario: Lunes a Viernes de 9:30 a 18:00 Web: www.interfase.com.uy |
VenezuelaMTI servicioAv. Francisco de Miranda, Centro Seguros La Paz, piso 3, Ala Sur, Oficina S-31, Boleita SurCaracas, Venezuela Teléfonos: +58 (212) 2347535, 2395626 y 2344098 Fax: +58 (212) 2348788 Email: mti@mti.com.ve |
| China |
| India |
| Japan |
| Korea |
| Malaysia |
| Philippine |
| Saudi Arabia |
| Singapore |
| Taiwan |
| Thailand |
| United Arab Emirates |
| Vietnam |
![]() |
VietnamTTBH DigiCare TPHCMAddress: 32 Nguyễn Trường Tộ , p. 12, Q. 4, TP Hồ Chí Minh TEL: 84-8-38266065 FAX: 84-8-38267307 TTBH DigiCare Đà Nẵng Address: 296 Nguyễn Hoàng , Thành phố Đà Nẵng TEL: 84-5-113584488 FAX: 84-5-113584499 TTBH DigiCare Hà Nội Address: 107-Thái Hà, quận Đống Đa , Hà Nội TEL: 84-4-35375888 FAX>: |
![]() |
ChinaAddress: No.88 East Qianjin Road Kunshan Cit y, Jiangsu Province, China, 215300TEL: 86-512-57718888 FAX: 86-512-57710889 Notebook / AIO Service Hotline: 400 828 8588 Email: msi-cs@msi.com |
![]() |
IndiaAddress: D-128, 129, First Floor Okhla Industrial Area, Phase I ,New Delhi - 110 020,India.TEL: 011-41758808/09 |
![]() |
JapanAddress: Kurihashi Blding.2F,1-1-12 Higashiueno,Taito-ku,Tokyo, 110-0015 JapanTEL: +81-3-5289-0122 FAX: +81-3-5817-3709 E-mail: support@msi-computer.co.jp |
![]() |
KoreaAddress: Najin Store 203ho 2F 15dong, No. 3-23, Hangangno 2-ga, Yongsan-gu, Seoul, KoreaTEL: +82-2-1644-4038 FAX: +82-2-714-4654 E-mail: support@msikorea.kr |
![]() |
MalaysiaAcacia I.T. Service CenterAddress: (Total 22 repair centers in Malaysia) No.100, Jalan SS 14/1, Subang Jaya, 47500 Petaling Jaya, Selangor, MalaysiaService Toll: 1300-22-1986 TEL: 03 ??5635-2600 FAX: 03 ?? 5635-3600 |
![]() |
PhilippineAddress:173 EDSA CSP Building, Mandaluyong City PhilippineTEL:+632-721-1981 FAX:+632-727-9649 |
![]() |
Saudi ArabiaAddress:Riyadh: Al-Rossais commercial Center, office (312) - 3rd floor- Olaya St- P.C-11573. Tel: +9661460302,+96614602884,+96614603206 Fax: +96614603061 Jeddah: 3rd floor-office (306) - Khaled Bin waleed St-Compu plaza Building. Tel: +96626572362 Universal number: 920029969 Email: saudi-service@msi.com |
![]() |
SingaporeAddress: Block 4012 Ang Mo Kio Avenue 10 # 06-04 TECHplace 1 Singapore 569628TEL:+65 6452-4122 ext 203 FAX:+65 6456-7859 |
![]() |
TaiwanMICRO-STAR INT'L CO.,LTD.Taipei Service CenterAddress: No.11-1, Songjiang Rd., Zhongshan Dist., Taipei City 104, Taiwan (R.O.C.) Hsinchu Service Center Address: Rm. 307, 3F., No.200, Sec. 2, Guangfu Rd., East Dist., Hsinchu City 300, Taiwan (R.O.C.) Taichung Service Center Address: Rm. A05, 3F., No.510, Yingcai Rd., West Dist., Taichung City 403, Taiwan (R.O.C.) Tainan Service Center Address: Rm. R207, 2F., No.250, Sec. 1, Beimen Rd., East Dist., Tainan City 701, Taiwan (R.O.C.) Kaohsiung Service Center Address: No.41, Jianguo 2nd Rd., Sanmin Dist., Kaohsiung City 807, Taiwan (R.O.C.) Customer Service Hotline: +886-0800-018-880 FAX: +886-2-2512-2048 |
![]() |
ThailandDcom Ordnance (Bangna) Tel. 0-2398-0800 the XXXดีคอม สรรพาวุธ(บางนา) โทร. 0-2398-0800 ต่อ XXX Good Communications Branch Pantip Tel. 0-2656-6025-7 ดีคอม สาขาพันธุ์ทิพย์ โทร. 0-2656-6025-7 Dcom Zeer Rangsit Branch Tel. 0-2992-7343 ดีคอม สาขาเซียร์ รังสิต โทร. 0-2992-7343 Dcom Chiang Mai Tel. (053) 230-313-6 ดีคอม สาขาเชียงใหม่ โทร. (053) 230-313-6 Dcom Had Yai Tel. (074) 429-626-8 ดีคอม สาขาหาดใหญ่ โทร. (074) 429-626-8 Dcom Khon Kaen Branch Tel. (043) 227-676-8 ดีคอม สาขาขอนแก่น โทร. (043) 227-676-8 Dcom Ratchasima Branch Tel. (044) 293-667-9 ดีคอม สาขานครราชสีมา โทร. (044) 293-667-9 Dcom Phitsanulok Tel. (055) 284-061-4 ดีคอม สาขาพิษณุโลก โทร. (055) 284-061-4 Dcom Phuket Branch Tel. (076) 232-636-8 ดีคอม สาขาภูเก็ต โทร. (076) 232-636-8 Good Communications Branch Ubon Tel. (045) 285-691-3 ดีคอม สาขาอุบลฯ โทร. (045) 285-691-3 D Com Centre, Hat Yai Tel. (074) 429-626-9 ดีคอม ศูนย์หาดใหญ่ โทร. (074) 429-626-9 |
![]() |
United Arab EmiratesAdvance Micro Solutions FZEAddress: TC-4 ,Jebel Ali Freezone Dubai, U.A.E.TEL: +971-4-8838828 FAX: +971-4-8838971 |
![]() |
AustraliaMSI COMPUTER AUSTRALIA PTY LTDAddress: Unit 6, 4-6 Junction Street, Auburn NSW 2144, AustraliaTEL: +61-29748-0070 ext: 110 FAX: +61-29748-0799 E-mail: ausrma@msi.com |
![]() |
New ZealandAddress: 60 Hugo Johnston Drive, Penrose, Auckland, New ZealandTEL: +64-9-5712418 FAX: +64-9-5712410 |
![]() |
AustriaMSI Technology GmbHAddress: Hanauer Landstrasse 306 60314 Frankfurt am Main, GermanyTEL:+49 (0)1805-215-521 FAX:+49-69-40893-156 E-mail: de-systeme@msi.com RMA Repair Online Status Check |
![]() |
HungaryAddress: Szekesfehervar, Martirok u. 9. Hungary H-8000TEL: +36-22-515-494 FAX: +36-22-327-532 RMA Repair Online Status Check |
![]() |
RomaniaAddress: Strada Ocna Sibiului 46-48 Bucuresti 1, 014011 RomaniaTEL:+4 (021) 316.82.00 FAX:+4 (021) 316.81.94 Address: Soseaua Chitilei Nr.242, Bucuresti, Sector 1, Romania TEL: 0800410400 RMA Repair Online Status Check |
![]() |
BelgiumMSI-Europe B.V.(NL)Address: Science Park 5706 5692 ER SON, The NetherLands Email: Notebook-Info@MSI.com Telephone: +32-28080126 (Notebooks, Netbook, All-In-One PC's) RMA Repair Online Status Check |
![]() |
IrelandMSI Computer (UK) Ltd.Address: Unit 3, Swallowfield Centre, Swallowfield Way, Hayes, Middlesex, UB3 1AW, UKTEL:+44-208-8136-688 FAX:+44-208-8136-608 RMA Repair Online Status Check |
![]() |
RussiaAddress: Russia, 127018 Moscow, Sovetskoi Army street 5.TEL:+045-681-5505 FAX:+045-104-6071 Address: 119049, Russia, Moscow, ul. Shabolovka (metro Shabolovskaya)d. 23/5 ground floor. TEL: +7-(495)-981-4509 FAX: +7-(495)-981-4508 RMA Repair Online Status Check |
![]() |
BulgariaAddress: 47 Sv. Kiril i Metodi Str. 1202 Sofia BulgariaTEL: 003592-933-99-24 FAX: 003592-933-99-23 RMA Repair Online Status Check |
![]() |
IsraelAddress: Habanai 38 Holon 58856Phone: +972-3-5598555 Fax: +972-3-5598555 Mail : msi@srvpro.com RMA Repair Online Status Check |
![]() |
SerbiaAddress: Đorđa Stanojevića 4, 11070 Novi Beograd, SrbijaTEL:+381 11 2764126, +381 11 2763157, +381 11 2761885 RMA Repair Online Status Check |
![]() |
CroatiaAddress: Dugoselska cesta5.10 370 Rugvica, CroatiaTEL:+385 01/640-1111 FAX:+385 01/365-4982 RMA Repair Online Status Check |
![]() |
ItalyAddress: Via Mario Idiomi, 20-20090 Milano,ItalyTEL:+39-02-87381665 FAX:+39-02-87381683 RMA Repair Online Status Check |
![]() |
SlovakiaAddress: Building DC-1, ul. Magazynowa 1 55-040 Kobierzyce, Bielany WroclawskieTEL: 0800 004 803 RMA Repair Online Status Check |
![]() |
Czech RepublicCzech Republic EUROPEAddress: Building DC-1, ul. Magazynowa 1 55-040 Kobierzyce, Bielany WroclawskTEL: 0800 142 571 RMA Repair Online Status Check |
![]() |
LatviaAddress: Sampetera 2, LV-1046, Riga, LatviaTEL:+371 67408838 FAX:+371 7408808 RMA Repair Online Status Check |
![]() |
SloveniaAddress: Stegne 13,1000 Ljubljana, SloveniaTEL: 0038615837247 RMA Repair Online Status Check |
![]() |
DenmarkAddress: Telegrafvej 4-6, 2750 BallerupRepairs goods status query or related service questions: +45 7012 4400 Technical support hotline: +45 7022 3909 http://www.infocare.dk/fullstory.aspx?m=133&amid=414 |
![]() |
LithuaniaAddress: Savanoriu str. 192/ Zemgulio 8, LT-44151 Kaunas, LithuaniaTEL: (+370) 37 32 84 42 Address: Žukausko str. 39, LT-09130 Vilnius, Lithuania TEL: (+370) 5 210 11 60 FAX: (+370) 5 210 11 60 RMA Repair Online Status Check |
![]() |
Spain - MainlandAddress: C/ Rafael Pillado Mourelle Nº25 Nave 3Poligono Industrial Rio de Janeiro 28110 Algete - MADRID Hotline: +34 911436527 Email: msi@enametech.com Spain - CanariaAddress: C/ San Jeremías, Residencial Los Majuelos I, LC1Polígono Industrial Los Majuelos 38108 La Laguna - TENERIFE Hotline:+34 922824220 Email: canarias@ename.pt RMA Repair Online Status Check |
![]() |
EstoniaAddress: Mustamae str. 44, korpus C, EE 10619, Tallinn, EstoniaTEL: +372 6671796 FAX: +372 6671796 RMA Repair Online Status Check |
![]() |
LuxembourgMSI-Europe B.V.(NL)Address: Science Park 5706 5692 ER SON, The Netherlands Email: Notebook-Info@MSI.com Email: msi-info@msi.eu (Components (Motherboards,Vga's technical questions)) Telephone: +35-220880341 (Notebook/Netbook/All-in-One) RMA Repair Online Status Check |
![]() |
SwedenArabygatan 9, 352 46 Växjö
Repairs goods status query or related service questions: +46-776700303 |
![]() |
FinlandAddress: Silvastintie 1, 1510 VantaaRepairs goods status query or related service questions : +358 956186130 (not support the technical calls) Technical support hotline : +358 9 56186 369 http://www.infocare.fi/fullstory.aspx?m=29&amid=398 |
![]() |
NetherlandsMSI-Europe B.V.(NL)Address: Science Park 5706 5692 ER SON, The Netherlands Telephone: +31 854011315 (Alleen voor Notebook/Netbook) Email: Notebook-Info@MSI.com (Notebook/Netbook/All-in-One) RMA Repair Online Status Check |
![]() |
SwizerlandLTEC SERVICE c/o LITTLEBIT TECHNOLOGY AGAddress: LÄNGENBOLD 5, 6037 ROOT, SWITZERLANDWebsite: http://www.ltec-service.ch TEL: +41 (0)41 785 11 88 FAX: +41 (0)41 785 11 08 RMA Repair Online Status Check |
![]() |
FranceMSI Computer SARLAddress: 12, Boulevard de Strasbourg, Z.I Gustave Eiffel,77600 BUSSY SAINT GEORGESTEL: +33-1-6476-4949 FAX: +33-1-6476-3680 E-mail: frnb@msi.com RMA Repair Online Status Check |
![]() |
NorwayAddress: Industriveigen 65, 2206 KongsvingerRepairs goods status query or related service questions: +47-81581333 Technical support hotline: +47-21628836 http://www.infocare.no/fullstory.aspx?m=7&amid=63 |
![]() |
TurkeyServis Noktası A.Ş.Address: Gülbahar Mahallesi Gülbağ Caddesi No : 17 /C Mecidiyeköy / Şişli / İSTANBULTEL: 0 212 288 4230 FAX: 0 212 288 52 96 E-mail: msidestek@servispoint.com WEB: http://www.servispoint.com RMA Repair Online Status Check |
![]() |
GermanyMSI Technology GmbHAddress: Hanauer Landstrasse 318 60314 Frankfurt am Main, GermanyTEL: +49 (0)1805-215 521 FAX: +49-69-40893-156 E-mail: de-systeme@msi.com RMA Repair Online Status Check |
![]() |
PolandProLogis Park WroclawAddress:Building DC-1, ul. Magazynowa 1 55-040 Kobierzyce, Bielany WroclawskieTEL: +48 (71) 710 52 00 FAX: +48 (71) 710 52 01 RMA Repair Online Status Check |
![]() |
UkraineAddress: Kiev City, 03087, 70 Peremogi avenueTEL: +380-44-502-0130 FAX: +380-44-455-3530 Address: 26, Mayakovskogo ave.,Kiev, 02222, Ukraine TEL: +380-44-499-2942 FAX: +380-44-455-3530 Address: Украина, г. Херсон, ул. Карла Маркса, 29 TEL: 8-067-940-68-06 TEL2: 8-067-551-94-10 E-mail: mainto:service@netcom.ks.ua RMA Repair Online Status Check |
![]() |
GreeceAddress: Ortansias 23 GR-13677 Acharnai, Athens, GreeceTEL:+00302102409150 FAX:+00302102409155 RMA Repair Online Status Check |
![]() |
PortugalAddress: Parque Industrial de Coimbroes, Lotes 4 e 5, 3500-618 ViseuHotline: +351 232188768 E-mail: msi@ename.pt RMA Repair Online Status Check |

Belgium (Nederlands)

